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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Benjamin Middleton

May 24, 2023

5  out of  5 rating by Benjamin Middleton
"Laurie was an absolute gem. Thank you for the assistance in setting up a motorcycle insurance plan it was a breeze and a huge help!"

John O'Hare

May 5, 2023

5  out of  5 rating by John O'Hare
"We've had our business with Jean Sousa for well over a decade and have been very satisfied with the level of service and support we've always enjoyed. Just recently one of our teens on the policy had an accident and Laurie Trudeau in the office has been so supportive, patient and helpful in working out some details. From time to time we think about 'shopping around', but it's just not worth risking losing the value you can get from great local agents who take the time and really help you. Price is one thing, but when you need them, the value is way more than price. Thank you Jean Sousa team and Laurie in particular."

Joey Balestra

April 27, 2023

5  out of  5 rating by Joey Balestra
"She is amazing the only person also to get my last name right very nice, professional, Fast-moving helpedme out in seconds. Amazing and polite. We need a lot more like her makes me very happy that you have agents like her on your staff. I would give her 10 stars if I could. A+++ agent Laurie T the best"

Janice Colby

January 27, 2023

5  out of  5 rating by Janice Colby
"very helpfull and personable it was a pleasure"

Josephine McGann

January 24, 2023

5  out of  5 rating by Josephine McGann
"Maria went above and beyond her duty to help me out. I appreciate you, Maria E Letourneau for assisting me. Thank you so much!"

dan letourneau

January 20, 2023

5  out of  5 rating by dan letourneau
"great service and help me with all answers i needed,.."

Mary Jane Tardy

January 18, 2023

5  out of  5 rating by Mary Jane Tardy
"Listen to people very kind thank u"

Robert Foster

January 18, 2023

5  out of  5 rating by Robert Foster
"We have been a state farm customer for about ten years now and we couldn't be any happier. Their insurance rates are very reasonable and when we have a problem, they are always willing and able to help. Kudos to Maria Letourneau for her help the other day."

Elease latimer

January 12, 2023

5  out of  5 rating by Elease latimer
"Pleasant and efficient service. Well worth asking questions. Saved some money."

Robin Walston

January 3, 2023

5  out of  5 rating by Robin Walston
"Have used State Farm for over 5 years and have been extremely happy! The agents working in the local office in my town have always been such a pleasure to work with and someone always answers the phone. would highly recommend State Farm!"

brayden l

December 30, 2022

5  out of  5 rating by brayden l
"Thank you for making my life easier!"

Lauren Boutin

December 30, 2022

5  out of  5 rating by Lauren Boutin
"I met Jean as a loyal customer at my restaurant, we quickly formed a relationship that soon led to the amazing opportunity she gave me to work for her. Working in Jean Sousa's office has been an incredible learning experience! The teamwork between all of us makes the days feel easy, and the effort put in by everyone to make our customers happy prove that I'm in the right place!"

Peter Garrison

December 30, 2022

5  out of  5 rating by Peter Garrison
"I have been with Jean's agency for 7 years plus. They have always been there for me and special kudos to Erin for solid execution on the little details to make the customer service experience the way I expect!"

Archimedes Winters

December 27, 2022

5  out of  5 rating by Archimedes Winters
"Such friendly and caring people. The team for Jean Sousa and Jean themselves are probably the best you can have for insurance. They really do care about their people and really bring to light the motto for state farm."

Brad Esposito

December 22, 2022

5  out of  5 rating by Brad Esposito
"Thank you for making my life easier!"

Christine Richardson-Quimby

December 22, 2022

5  out of  5 rating by Christine Richardson-Quimby
"Erin and Maria were incredibly helpful and personable! So happy to be a State Farm customer! They know their stuff!"

Shawn Trudeau

December 22, 2022

5  out of  5 rating by Shawn Trudeau
"The team here is awesome! Very friendly, genuine, and knowledgeable. Thank you!"

Sue Sullivan

December 21, 2022

5  out of  5 rating by Sue Sullivan
"Jean and her team are amazing! They take the time to ensure you’re getting the policy that is right for you and not over paying for premiums you don’t need. She’s friendly and professional and I recommend her!!"

Amanda Allen

December 21, 2022

5  out of  5 rating by Amanda Allen
"Jean and her staff are absolutely amazing! They're all super helpful and friendly too!"

Nicholas Garcia

December 21, 2022

5  out of  5 rating by Nicholas Garcia
"Couldn't ask for a friendly environment when I walk in, and they always like to say hello to the pups!"

Kyle Almon

December 19, 2022

5  out of  5 rating by Kyle Almon
"Everyone is so nice here and they really are “for the people”kind of business"

Sarah Anne

December 14, 2022

5  out of  5 rating by Sarah Anne
"Jean Sousa and her office have made the insurance process for me incredibly easy. Before moving to New Hampshire, I constantly dealt with a neglectful insurance agent and it caused me too much stress. Now with Jean, I can continue to have a great rate while also being treated with respect. I highly recommend Jean Sousa if you're in the market looking for a new State Farm agent, or if you're thinking about switching providers."

Dorienne Grasso

November 21, 2022

5  out of  5 rating by Dorienne Grasso
"I recently added my newly licensed daughter onto my policy. With all the awesome discounts, my policy was very affordable and actually went down!"

Bobbi Hayden

November 18, 2022

5  out of  5 rating by Bobbi Hayden
"I am not new to State Farm, but I am new to this office. The staff has been so helpful and friendly and they have taken excellent care of my insurance needs."

Tootsawelda Woofenpickle

November 14, 2022

5  out of  5 rating by Tootsawelda Woofenpickle
"Needed an update to my insurance coverage after buying new car. Maria was amazing: In & out so quickly, and so helpful, friendly, and most importantly, really knowledgeable, efficient, and fun.. Smart move back to NE from OK. We're lucky to have her back!"