Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jim Burns

Jim Burns

February 13, 2024

5  out of  5 rating by Jim Burns
"I was calling with some billing questions on my insurance bill. After speaking with Laurie she explained everything to me and she was very easy to understand. It was a pleasure dealing with her and very nice to speak with someone so knowledgeable!"
Profile photo of Brett Sessler

Brett Sessler

November 16, 2023

5  out of  5 rating by Brett Sessler
"I spoke with Laurie at Jean's office and she was incredibly helpful adding my car to my family's policy! The call could not have been easier and I was provided with all the key information needed to make the right decisions on my policy. Could not be more happy with the experience. Thank you!!"
Profile photo of D W


November 8, 2023

5  out of  5 rating by D W
"Always get quick responses from our agent. Love the ability to text to their main number too. Five star office!"
Profile photo of Kelly Arthur

Kelly Arthur

November 6, 2023

5  out of  5 rating by Kelly Arthur
"Switching my current home and auto insurance to State Farm, with Rick's help, was a lot easier than I expected. He answered all my questions and helped me understand the plans and options available. Thanks Rick!"
Profile photo of Laura Allison

Laura Allison

November 6, 2023

5  out of  5 rating by Laura Allison
"Friendly, professional and willing to find answers to questions."
Profile photo of John Leonard

John Leonard

November 1, 2023

5  out of  5 rating by John Leonard
"I have been using the Jean Sousa branch for over 20 years. Always friendly, pesonable and professional. Anything my family has needed has been taken care of promptly. Today was a perfect example. I needed to make a change to an auto policy for a recently added vehicle, Erin knew exactly what I needed and completed it within what seemed to be seconds. Thank you so much for always being there for all my insurance needs and questions!"
Profile photo of Lauren M

Lauren M

October 24, 2023

5  out of  5 rating by Lauren M
"I can't say thank you enough to Rick Smith esp!!! To the whole team thank you for your help after this horrible accident also the pro-active ideas you had are great thanks again R.S. we have been with these guys n gals 25+ years and more to come thanks State Farm Jean Sousa branch!!!"
Profile photo of John Foley

John Foley

October 17, 2023

5  out of  5 rating by John Foley
"Just switched my car and auto insurance to State Farm. Rick was very helpful and fast. ... Thanks Rick!"
Profile photo of vanny Nol

vanny Nol

October 16, 2023

5  out of  5 rating by vanny Nol
"I’m so glad I switch over to State Farm. Erin made it simple and easy and was able to get everything done in a timely manner."
Profile photo of Amy Gaffney

Amy Gaffney

October 3, 2023

5  out of  5 rating by Amy Gaffney
"Every time I call into the Jean Sousa office I feel like they are happy to help. Laurie Trudeau is professional and courteous. She goes above and beyond to give us personal attention and is just so fast. Just bought a new jeep and she was a delight to work with!! Thank you !"
Profile photo of Amanda Smith

Amanda Smith

September 28, 2023

5  out of  5 rating by Amanda Smith
"I called the Jean Sousa Agency and Rick was able to answer all of my questions. I highly recommend using them for all of your insurance needs."
Profile photo of Morgan


September 27, 2023

5  out of  5 rating by Morgan
"I love everything this agency has to offer. I especially am so grateful to Hayden, who has been extremely helpful in answering any and all of my questions. His attention to detail is remarkable."
Profile photo of Will Nelson

Will Nelson

September 26, 2023

5  out of  5 rating by Will Nelson
"A little over a week ago I had the pleasure of switching over my auto insurance from Amica to State Farm. Laurie made me feel so welcome. I’m so glad I made the switch!"
Profile photo of Lindsay Trudeau

Lindsay Trudeau

September 25, 2023

5  out of  5 rating by Lindsay Trudeau
"Laurie made everything easy and simple and saved me money. Highly recommend her as she is a professional in costumer service and a breath of fresh air to speak with."
Profile photo of Jenny Howell

Jenny Howell

September 25, 2023

5  out of  5 rating by Jenny Howell
"I worked with Laurie when I needed renters insurance & she was amazing. She’s extremely knowledgeable & ensured that I had the best coverage possible. Laurie explained everything clearly & patiently without applying any pressure. She’s very kind & genuinely wants the best for her customers. I trust & would highly recommend Laurie to anyone who wants top quality service!"
Profile photo of Bobbi Hayden

Bobbi Hayden

September 25, 2023

5  out of  5 rating by Bobbi Hayden
"I am not new to State Farm, but I am new to this office. The staff has been so helpful and friendly and they have taken excellent care of my insurance needs. Thank you, Jean for looking out for me and making sure I am saving money on insurance where I can!"
Profile photo of All_Hail_Dante


September 24, 2023

5  out of  5 rating by All_Hail_Dante
"Everyone here is incredibly helpful and kind, especially Hayden whom has gone above and beyond for myself personally, time and time again!"
Profile photo of Terrance Howard

Terrance Howard

September 23, 2023

5  out of  5 rating by Terrance Howard
"Rick Smith did an excellent job. He got all of my policies switched over to State Farm and went above and beyond to make sure I was getting to best coverage and best price."
Profile photo of Kelly Gagnon

Kelly Gagnon

September 22, 2023

5  out of  5 rating by Kelly Gagnon
"Jean and her team are amazing! Always quick to help with everything I need. I’ve received incredible savings for multiple insurance policies and they always go the extra mile to find me even more discounts! The claims process is always simple and amazing! A+"
Profile photo of Cathy Devine

Cathy Devine

September 22, 2023

5  out of  5 rating by Cathy Devine
"Love working with Jean Sousa! I have had policy’s with Jean for the last 30 years and would not go anywhere else!"
Profile photo of Gaelen Howell

Gaelen Howell

September 21, 2023

5  out of  5 rating by Gaelen Howell
"Laurie was very helpful and informative in helping me switch over to State Farm. Ask for Laurie, she's kind and professional, and she'll save you money!"
Profile photo of Ben middleton

Ben middleton

September 21, 2023

5  out of  5 rating by Ben middleton
"Continuing to get incredible service Rick was 5/5 starts for sure!"
Profile photo of Cindy Ashby

Cindy Ashby

September 21, 2023

5  out of  5 rating by Cindy Ashby
"Jean and her team are nothing but professional, honest and hard working. I strongly recommend them for anyone in need of insurance."
Profile photo of Cheryl Price

Cheryl Price

September 21, 2023

5  out of  5 rating by Cheryl Price
"Thank you Jean Sousa State Farm Insurance for your many, many years of great customer service. You have always gone above and beyond to take care of all our insurance needs. Keep it going!"
Profile photo of Lisa Hodge

Lisa Hodge

September 21, 2023

5  out of  5 rating by Lisa Hodge
"This agency is the best State Farm in our area. We recently purchased a 2023 custom Bronco and added it to our existing policy with them. They make it so easy! I dealt with Laurie who was knowledgeable, fast and personable. In this day and age being treated as a number is the norm. As big as State Farm is, this agency treats you like a human, or better, their neighbor. You will not regret using this location for all your insurance needs.I highly recommend them and State Farm as a whole."