State Farm® Insurance Agent Jean Sousa

"I had a perfect experience working with Jean Sousa and State Farm. Her experience, professionalism and hospitality will keep me with State Farm forever."

"Every year I email Erin a request for COIs for 12 of my clients. She turns that request around within an hour. Very happy with the customer service - thank you!"

"My payment never stays the same big increase 80 dollars or more I think they lie and steal your money"

"Every time I call, they are responsive and very knowledgeable. The customer service that I receive each time is excellent, professional, and the very best. I will continue to be a very happy and committed customer for a long time."

"I recently began doing business with State Farm Insurance in Stratham, NH and have to share what a phenomenal experience it has been in working with one of the best agents I have had the pleasure to work with in the industry. Her name is Laurie Trudeau and she is an extraordinary individual to work with in every aspect of the relationship. Not only is she supportive, helpful and passionate about her service but delivers with a glowing personality dealing with the customer. Laurie is beyond pleasant and accommodating in so many ways that she makes it easy to understand options and choices in a very complex industry. A true professional in every sense of the word and genuinely wonderful person."

"We’ve been with State Farm for more than 20 years, we actually changed agents to Jean Sousa and have had nothing but a great experience. Recently, I bought a new car, and Laurie did a great job adding the car to our plan on on the day I was picking it up, including following up with me and calling me back when I dropped the ball and didn’t call her. Just wanted to make sure I had everything that I needed. Highly recommend."

"Erin is always quick to help me out!!"

"Representative Laurie took care of me promptly and efficiently when I needed to add a new car to my policies. I stopped in before hours. She let me in, and I was out in 20 minutes. Thank you!"

"I have been with this office for 26+ years when I lived in that area. I live no where near there but do everything via phone, and I feel like they know me...I'm not a number. Laurie just took it upon herself to look into a question I had and was happy with answer. She called me back told me she found an issue and you will see a correction. She then called me back and let me know my refund amount and new payment amount. They are so personable, friendly and easy to communicate with! Outstanding Customer Service Laurie!!!🎉🎉🎉"

"I have been a customer for many years. Great service!"

"OM Gosh, these women and men are just a wonderful delight to conversate with. Very helpful any time I call. I know I could probably get my insurance cheaper through different company but I would NOT give up the service I get from this crew. Thanks gals and guys for always being top notch"

"It is with the greatest pleasure that I am writing a review regarding associate Erin. She proved to be very knowledgeable, courteous, considerate and professional. I highly recommend Jean Sousa agency, Stratham, NH"

"Excellent customer service. I've had my insurance here for years. Staff is very friendly. I personally work with Erin Lindsay and she has always been a wonderful addition to the staff. Highly recommend!"

"Great dealing with Laurie Trudeau. Very knowledgeable and very help full."

"I've had an excellent experience working with Erin and Jean for all my insurance needs. They are incredibly fast, responsive, and efficient in every interaction. If you value efficiency and reliability in your insurance provider, look no further than their outstanding services."

"I have used Jean Sousa as my State Farm Insurance Agent for over 15 years now. I have worked directly with Jean, Hayden and Erin on multiple Car/Home insurance issues and they have always been super helpful. I have recently had to work with USAA on an car insurance issue and it was an incredibly terrible experience. It made me realize how helpful it is to have a local office and agent for your insurance needs. Jean's and her staff are tremendous."

"we have been longterm customers of Jean Sousa's office and they are wonderful. Super professional, kind , and always willing to help."

"I was calling with some billing questions on my insurance bill. After speaking with Laurie she explained everything to me and she was very easy to understand. It was a pleasure dealing with her and very nice to speak with someone so knowledgeable!"

"I spoke with Laurie at Jean's office and she was incredibly helpful adding my car to my family's policy! The call could not have been easier and I was provided with all the key information needed to make the right decisions on my policy. Could not be more happy with the experience. Thank you!!"

"Always get quick responses from our agent. Love the ability to text to their main number too. Five star office!"

"Switching my current home and auto insurance to State Farm, with Rick's help, was a lot easier than I expected. He answered all my questions and helped me understand the plans and options available. Thanks Rick!"

"Friendly, professional and willing to find answers to questions."

"I have been using the Jean Sousa branch for over 20 years. Always friendly, pesonable and professional. Anything my family has needed has been taken care of promptly. Today was a perfect example. I needed to make a change to an auto policy for a recently added vehicle, Erin knew exactly what I needed and completed it within what seemed to be seconds. Thank you so much for always being there for all my insurance needs and questions!"

"I can't say thank you enough to Rick Smith esp!!! To the whole team thank you for your help after this horrible accident also the pro-active ideas you had are great thanks again R.S. we have been with these guys n gals 25+ years and more to come thanks State Farm Jean Sousa branch!!!"

"Just switched my car and auto insurance to State Farm. Rick was very helpful and fast. ... Thanks Rick!"